FAQ

For questions not covered here, email us at: faq@everlyeco.com

 

Frequently Asked Questions:

What makes Everly Eco products eco-friendly and vegan? Every kit is curated with ingredients that are vegan, cruelty-free, PETA-certified, paraben- and dye-free. Our suppliers share our commitment to ethical, sustainable practices.

Where are your products shipped from?
We ship all orders quickly from the US!

 

**Is shipping free?** 🚚
Yes! We offer **FREE standard shipping** on all orders. 🎉 If you need your order faster, we also offer expedited shipping options at checkout for an additional cost. All shipping options and costs will be clearly displayed before you complete your purchase.

Can I customize or mix items in my kit?
Contact us to discuss options—customization may be available for select products and kits.

What’s your return policy?

What's your return policy?

Due to the curated nature of our spa products, returns are only accepted for damaged or defective items within 14 days of delivery. Customer is responsible for return shipping unless shipping insurance was purchased at checkout. Contact us immediately through our Contact page if you receive a damaged item. See our full Refund Policy for complete details.

Do you offer international shipping?
Currently, we ship within the US, but we hope to expand soon!